A real gentleman has mastered the art of etiquette under any circumstances and always shows impeccable manners. Mishaps happen everywhere. You forgot a meeting, waited for the meeting at the wrong place, or were too late in returning something you borrowed. Nobody likes to admit mistakes. Friendships can be patched up with a clarifying telephone call. In the business world, this usually requires a letter of apology. A bouquet of flowers or a bottle of wine can also be helpful.

Keep a cool head and don’t be hasty

People living or working together are inevitably faced with situations that can go wrong. Maybe your counterpart has misunderstood you, you have unintentionally offended or stood someone up, and the boss did not receive the documents in time. There are thousands of ways to bungle. Wait a little for the bad mood, the irritation and the frustration to abate, then solve the problem openly and understandingly.

Stumbling blocks

Irrespective of whether in everyday business or private life – try not to put your foot in it with regard to style, but don’t wait too long to apologize. This could leave the impression that you are either too forgetful, arrogant, discouraged, or cowardly, or indifferent to taking the responsibility for the mishap. Show you have backbone and face your counterpart face to face or in written form.

Admit – don’t deny

In a world fully programmed to perfectionism, admitting your own inabilities or any mishaps you have caused is not easy. Reassess the events, recognize what caused the faux pas and put your apology in the right words. The main thing is to say it from the heart and being 100 % honest. And should you ever be at a loss: simply let your respect and common sense guide you without too many words.

\\ tags: Style